Terms of service

Terms of Service — CharcoalCore

Last updated: [date]

1. Agreement to Terms
By accessing or using CharcoalCore (the "Site"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site.

2. Eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to make a purchase on this Site.

3. Products & Pricing

  • All product descriptions, images, and prices are subject to change without notice
  • We make reasonable efforts to display accurate product information, but we do not warrant that descriptions or other content are error-free
  • Prices are displayed in the currency relevant to your region (USD, GBP, or CAD) and are subject to applicable taxes/duties at checkout or on delivery, depending on your location

4. Orders & Payment

  • By placing an order, you confirm that the information provided is accurate and complete
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing/product information
  • Payments are processed securely through our third-party payment provider; we do not store your full payment card details

5. Shipping

  • Estimated delivery times are provided for convenience and are not guaranteed
  • CharcoalCore is not liable for delays caused by customs, carriers, or circumstances outside our control
  • Risk of loss and title for products pass to you upon delivery to the carrier

6. Returns & Refunds
Please refer to our [Refund Policy] for details on eligibility, timelines, and the return process.

7. Intellectual Property
All content on this Site — including logos, text, graphics, and images — is the property of CharcoalCore or its licensors and may not be used, reproduced, or distributed without prior written permission.

8. User Conduct
You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to the Site or its systems
  • Interfere with the proper functioning of the Site

9. Limitation of Liability
To the fullest extent permitted by law, CharcoalCore shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the relevant product.

10. Governing Law
These Terms are governed by the laws of India, without regard to conflict of law principles. [Note: if you register a foreign entity later, this section will need updating.]

11. Changes to These Terms
We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

12. Contact Us
Questions about these Terms? Reach out at [your support email].